I've called this xx company to inquire pasal training. But it was the automated voice yang jawab and below are their script.

Company xxx : For english press #1. Untuk melayu tekan 2 (tekan melayu?? haha)
Me: Press #2
Company xxx: Jika anda tahu nombor sambungan, sila tekan sekarang atau sila tekan #0 untuk bantuan operator
Me: Press #0
Company xxx: Baiklah, sila tunggu sebentar untuk bantuan.
Me: (so i wait for few seconds sambil dengar lagu beethoven ke mozart tah....still tada orang pick up the phone)
Company xxx: Harap maaf, kurang jelas (aper yang tetiba tak jelas nyer? im waiting your side to pick up the phone)
Company xxx: Untuk sambung semula, sila tekan 1
Me: (ishk!) Press #1
Company xxx: Baiklah, saya cuba sambungkan talian awak sekali lagi.
Me: Hahahaha bersaya-awak pulak dahhh! And then dia repeat lagik tak jelas tak jelas...so i pressed #0 trus operator tuh cakap BYE. Mangkut tingkat sungguh!

Saper lah yang buat kan dialog tepon tuh. English version nyer ok jer...nih musti case direct translate and i think dorang nak wat style friendly not the skema2 type. but end up it sounds weird and funny!